Return and Refund Policy

At Redcardinal, we aim to provide high-quality premium formal shirts and plain solid shirts designed for comfort and style. If you are not fully satisfied with your purchase, our Return and Refund Policy explains the process for returns and refunds.

1. Return Eligibility

Customers may request a return if:

• The product received is damaged or defective
• The wrong product was delivered
• The product has a manufacturing defect

To be eligible for a return:

• The request must be made within 7 days of delivery.
• The product must be unused, unwashed, and in original condition.
• The product must include original packaging and tags.

2. Non-Returnable Conditions

Returns may not be accepted if:

• The product has been used, washed, or altered.
• The original packaging or tags are missing.
• The return request is made after the allowed return period.

3. Return Process

To request a return, please follow these steps:

1. Go to the Contact page on our website.
2. Submit an enquiry through the form including:
   • Name
   • Email
   • Mobile Number
   • Order details
   • Message explaining the issue.
3. Our support team will review your request and provide further instructions.

4. Refund Process

Once the returned product is received and inspected:

• If the return is approved, the refund will be processed.
• Refunds will be issued through the original payment method whenever possible.
• The refund may take 5–10 business days depending on your payment provider.

5. Exchange Policy

If you received a damaged or incorrect item, we may offer a replacement product instead of a refund, depending on availability.

6. Product Size

Our formal shirts are currently available in size 42. Customers are advised to verify product details before placing an order.

7. Contact for Returns

For return or refund requests, please contact us through the Contact page enquiry form on our website.

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Email:support@redcardinal.in
phone:+91- 7736 280 881